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Voice and Data Services Telecom Services

Industry Overview

Deregulation of local telephone service throughout the United States was permanently enacted through the Telecommunications Act of 1996. In reality, this Act was simply the next step in the historical evolution of the industry from monopoly (AT&T and the Bell system) to competitive markets. The PBX interconnect industry was born when customer equipment markets were deregulated. Long distance was the next market segment to be opened to competition and, in the past 18 months, competition in the cellular/wireless markets has exploded with the entry of Personal Communications System ("PCS") technology. Local open competition in voice and data represents a historic juncture in the telecommunications market evolution.

Opportunities in the local exchange market for Competitive Local Exchange Companies (CLECs) are similar to the conditions present in the long distance marketplace in the early 1980s. The local markets are much larger than the long distance market of the eighties. Additionally, local exchange services are sold as complimentary products to other telecom products, therefore creating an even larger market for a company created to handle a full line of telecommunications products and services.

Since the opening of the long distance markets to competition in 1984, AT&T has given up 47.9% market share, but entered new businesses and emerged a larger and stronger company. Similarly, it is expected that the ILECs will lose sizable share in local markets while gaining the ability to enter long distance and information services markets. As occurred in the long distance scenario, successful new players in the local telecom markets can accomplish significant gains for their shareholders.

Carolinanet is an authorized representative for three Competitive Local Exchange Companies (CLECs), Nuvox and Deltacom. Additionally Carolinanet can provide fiber transport services from DukeNet Communications. Contact Nicky Smith at (336) 346-6000 Extension 105 for a detail analysis of your telecom services or email Nicky at

NuVox Communications
NuVox's mission is to be the integrated communications provider of choice, delivering superior broadband services and customer care.

NuVox Communications is a rapidly growing, facilities-based integrated communications provider delivering services in 30 markets in 13 contiguous states in the Midwest and Southeast. NuVox provides integrated voice, data, and Internet services to more than 15,000 on network (on-net) customers with more than 210,000 on-net access lines in service.

NuVox's signature product offering, the NuBundle, delivers a high value package of services all on one bill, all at one affordable price, all from one company. Included in this bundle are local and long distance voice service, dedicated high-speed Internet access, Web hosting, and e-mail. The company also offers an array of a la carte products and services, including local voice and data services, domestic and international long distance services, dedicated high-speed Internet access, Web design, Web hosting and domain name services, dial-up Internet access, network management solutions via NuVox Private Network, and a selection of enhanced services such as audioconferencing.

For assistance in determining the best NuVox service for your business contact Nicky Smith at (336) 346-6000 Extension 105 or email Nicky at

DukeNet Communications
DukeNet is the telecommunications arm of Duke Energy, a multinational energy company that has focused on quality, reliability and service for 100 years. We offer the agility of a small business, and the strength of a major enterprise.

They develop and manage fiber optic systems for wireless, local and long-distance communications companies, Internet service providers and other businesses and organizations.

Duke Energy began operating its own fiber network more than two decades ago to support its corporate WAN. DukeNet has been meeting market needs for bandwidth in the Southeast since 1994, and is expanding its national network through partnerships with other fiber optic carriers.

DukeNet controls a 1,600-mile fiber optic network in the southeastern U.S., and markets more than 18,000 fiber optic miles through interconnections. DukeNet uses fiber-optic based SONET (Synchronous Optical Network) technology. Installing the fiber within the overhead ground wire of electric transmission lines enhances reliability. DukeNet enjoys the highest in-service ratings from major long-distance carriers. Our 24/7 network monitoring center provides timely outage detection and resolution, and repairs average less than two hours.

Residential Digital Phone Service
Residential VOIP Services

Nuvio Powered VOIP ServicesThe Carolinanet VOIP ATA (Analog Telephone Adaptor) brings traditional telephones to the networked world. It is a handset-to-Ethernet adaptor that interfaces regular analog telephones with IP-based telephony networks. The Carolinanet VOIP ATA supports two voice ports, each with its own independent telephone number. Carolinanet Voice is a new voice service that can replace your current telephone line from the telephone company. All you need is an internet connection and you can get unlimited local and long distance calling, low international rates, and all those features you're paying a bundle to Bell for like Caller ID, Voicemail, and more. We provide use of an IP analog telephone adapter that plugs directly into your Cable/DSL modem or home router - this includes advanced Quality of Service (QoS) features to make sure your voice service still sounds good in times of high network traffic.

All you do is plug in a telephone and cable or DSL modem and start calling! You dial as you would normally. When people call you, they just dial your new Carolinanet Voice telephone number (or you can keep your current phone number) and your phone rings as usual.

You will be able to take advantage of a flat rate plan that includes unlimited nationwide long distance being handled by Carolinanet VOIPÕs own network of datacenters throughout the United States and being carried over the most redundant network in the world, the Internet. You'll also be able to access all of your current usage, billing, and even your voicemails via the web, so even if you're not near your phone, you can get your messages.

In addition to this, you will be able to take advantage of many other advanced features made available through the state of the art technology that Carolinanet VOIP brings to you. Features such as the ability to take your Carolinanet VOIP provided adapter anywhere in the world, plug it into an internet connection and phone, and receive calls like you never left your home or office.

YouÕll also be able to get virtual phone numbers for your account using area codes in any market that Carolinanet VOIP provides service. This inexpensively allows you to have business presences in multiple markets instantly, as well as enables residential users to have a local number in distant cities where friends and family live.

Nuvio Powered VOIP ServicesWith any plan, all incoming calls are free as well as calls to other Carolinanet VOIP subscribers. You can easily manage your account or add new features through Carolinanet VOIP's website which gives you unheard of control and flexibility with your phone service. For a full list of features available with Carolinanet Voice visit the Carolinanet Voice Features Page.

Residential customers get a free Month.
If you are ready to sign up for our residential service, you can get a free month, plus you get a Money Back Guarantee. The $29.99 unlimited service is the best for residential use. To get a free month simply enter in the code NEWVOICE4ME in the Promotional code box during Voice signup, then we will get them a month credit on your next billing cycle. Or click on this link